Support Center

Which image formats do you accept for verification documents?

Last Updated: Feb 01, 2016 05:32PM PST

File types must be .PNG or .JPEG under the size of 5MB. Make sure that these pictures are of the highest resolution possible. If we are unable to read the documents and the information on them we will reject the documentation.

 

*.PDF must be converted to a high quality .JPG You can use this free online converter. Be sure to select the "Excellent - 300dpi" quality option from the dropdown menu when converting.

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