Support Center

What is "Face Required"?

Last Updated: Feb 01, 2016 05:31PM PST

What is "Face Required"?

To submit a "Face Required" Identity Document, please upload a high resolution photo of yourself holding your ID beside your face like a “selfie”.

 
  • Make sure that both you, and the information displayed on the ID are clearly visible in the photo and the identification is not cut off, or out of frame in any way. We must be able to read the ID document you are holding in the photo CLEARLY. When you look at the picture and you can not clearly see the information that means we can not either and will reject the submission and have the user try again. To assure you get your loan as fast as possible please be sure the information is clear.

 

Here is an example.

support@btcjam.com
http://assets3.desk.com/
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desk
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