Support Center


Last Updated: May 20, 2015 08:11PM PDT
How to Manage Reputation on the Platform?  

Reputation is an integral part of the user experience on BTCjam. We do not permit reputation building loans on the platform, but rather encourage that users build a reputation with references, ratings, and responsible usage of the platform.

Once logged into the webpage, and on the Dashboard, users can direct themselves to the Reputation tab to manage this feature. A few options will appear below: Request References, References about you, References by You, and Ratings. References are managed through Facebook, and you will have to be a Facebook friend of the user you would like to rate.

Remember only accept and give references to users you know and trust as these can not be removed.

You can create a Reference request from any of your Facebook friends, although they must also have their Facebook profile linked to their BTCjam account. Once you have created a Reference they will appear to the right under the References by You tab. Similarly, once users have made references for you they will appear under the References About You tab. The last tab that appears there is Ratings, which will show you the references you have made and the references made about you.

Beyond these options we offer the capacity to link other online reputations: Bitcoin - OTC and eBay (pictured above). Both buttons appear to the above right and will lead you to enter your user credentials and link those other online reputations.

The completeness of your Reputation and the feedback that you have received from other users will appear to the top right as a percentage. Along with the amount of positive and negative reviews that you have received from the other users.
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